PAYMENTS AND RETUNRS

 

While we allow instant check-out for a few items on our website, a majority of our selection is not available for immediate purchase. Instead, you will be prompted to raise a purchase inquiry, and we’ll get back to you to complete the transaction. The reason is, that most of the items you see on our site are one-of-a-kind. And while we typically update our website as soon as a piece is sold, there may be an occasional lag in the process. Hence, as soon as we know you’re interested in buying a piece, we first check its availability. At the same time, we also determine the shipping costs (if additional) and estimated delivery time, based on the shipping address you provide. Within 2 business days of receiving your purchase inquiry (usually earlier), we provide you with all the necessary information, and if you decide to proceed with the purchase, we send you a payment link to complete the transaction.

 

Secure Payment Options

 

All payments made are completely secure. You can pay using a debit card, credit card (Indian or international), bank transfer or via a pay wallet. We have a partnership with Razorpay to ensure complete security for your transactions.

 

Return Policy

  1. Once sold, we will not accept any returns of any artworks. However there will be an exception only for the below case:

What if I receive the wrong piece?

If you have received the wrong item, please inform us at info@inkriotgallery.com state “wrong item” as a reason and send the order details along with proof of wrong item delivery. Once we have received and checked the item and agree that it is wrong, we will refund you the full amount including the cost of delivery or replace the product with the correct one.

What if the product is damaged?

In the highly unlikely event that an item is delivered to you in damaged condition, we will make things right by finding an acceptable solution. This may include repair, exchange, or in some cases, return of the product.

  1. Placing an order on our website constitutes an irrevocable acceptance of the purchase. Unless rescinded/canceled by Inkriot Gallery on account of unavailability of the artwork or default or any prior or continuing breach by the buyer, such acceptance results in an enforceable contact of sale.
  2. Inkriot Gallery reserves the right to cancel the order without prior notice to the buyer.

 

Authenticity Certificate

 

All the artworks offered by us are genuine and authentic. Each artwork will come with an authenticity certificate